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Thứ Sáu, ngày 25 tháng 4 năm 2014

Xử lý lỗi CRM 2011 email router service không khởi động được

If you are not on Update Rollup 13, to resolve this problem, follow these steps:
  1. Delete the Microsoft.Crm.Tools.EmailAgent.SystemState.xml file.

    • By default, the Microsoft.Crm.Tools.EmailAgent.SystemState.xml file is in the following folder:
      C:\Program Files\Microsoft CRM Email\Service
    • By default, the Service folder is a hidden folder. To see this folder, you must change the Windows Explorer settings to display hidden files and hidden folders.
  2. Restart the Microsoft Dynamics CRM E-mail Router Service.

    The Microsoft.Crm.Tools.EmailAgent.SystemState.xml file is re-created.



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